Remote work has become the new standard for business. This operating mode has its advantages, but also inconveniences. Remote collaboration technologies can help employees better integrate into work from home.
In the spring of 2020, many people gained their first experience in remote work. In a short time, remote work has become a reality for a large part of the employed, being the only opportunity to continue working.
Many companies are ready to continue operating in a remote format after the pandemic. So, Twitter has already allowed staff to stay on the remote
when the lockdown ends. Most likely, such an opportunity will be in demand in other companies as well. This format allows employees to choose any convenient workplace and not to waste their time on the road. It also allows employees to take a more flexible schedule.
For the most comfortable and efficient work, companies and employees need services that bring the remote format offline as much as possible. To achieve this and choose the right solution, CEOs evaluate digital platforms on a number of features. The degree of engagement, the ease with which employees communicate, and the ease with which third-party services are connected are essential for remote collaboration tools. Now, when urgent decisions have already been made, it is possible to experiment and find the best services.
Of course, a lot of employees lacked personal contact against the background of self-isolation. According to 2018 Microsoft study
, people of all generations prefer face-to-face meetings with emails, chats, and text messages. Users have tried to compensate for the lack of offline communication with video services. Now they are actively used for teamwork, including conferences, establishing new contacts and connections. The number of video calls in March alone increased by more than 1000%
However, the employee at the remote lacks the simplicity of communication. It is still more familiar and quicker to solve problems in a personal conversation when there is an opportunity to show something on the screen or in a printed document. Many have not yet adapted to daily communication in written messages or calls. In several areas, the lack of live interaction with customers or audiences has affected people's responsibilities.
People fell out of the well-established office system that structured their working day. It has become challenging to build a balance between work and rest and maintain efficiency. Now, much depends on the discipline of the person, his ability to self-organization. Motivation and self-organization have become more crucial for the quality of labor. Not everyone achieves time-management goals, especially now that the usual mechanisms controlling work and rest have ceased to operate. Companies are actively looking for solutions to motivate and help employees in the organization through individual services and new solutions such as gamification.
At first, companies concentrated more on survival and maintaining performance, and game practices were not popular. Although, they began to arise spontaneously. Thus, in May, one of the American companies held gliders in virtual gatherings at the campfire in Red Dead Redemption
2. One of the collaborators noted that meetings in the virtual universe were not so stressful and were more productive than communication in the Zoom.
Indeed, remote employees began to get tired of endless video conferencing. It became ubiquitous to communicate by video with colleagues, friends, relatives, psychologists, fitness instructors. Psychologists have named this phenomenon "zoom fatigue
." Later, the CEOs of large companies began to hold meetings in the game format.
Thus, in July 2020, The New York Times
reported on two top managers who could not agree on scheduling the video call but eventually decided to meet up in Grand Theft Auto V. Also, brainstorms took place in the creative atmosphere of other games to find non-standard solutions.
Nobody should forget about cybersecurity in the search for a solution. Free platforms and video add-ons to popular services often do not guarantee data security and cannot fully protect corporate data from leaks. A comprehensive solution for teamwork and video communication should have encryption functions during the storage and transmission phases, access control, multi-factor authentication, and compliance with data protection requirements. Maximum protection is provided by performance evaluation systems with distributed architecture and blockchain
When countries have already faced the second wave of coronavirus, everyone understand that remote work will remain for a long time. Companies have found that it is convenient to work in this mode, and in most cases, it does not affect efficiency. Besides, many seek to optimize costs, and to return to the office, will have to invest in sanitation and safety systems.
Increasingly, companies count on virtual networking, organize conferences in online mode and hold meetups with partners on online platforms. Earlier, every technology was studied and tested before its implementation. Today, many solutions are fast-moving, and it is complicated to assess the effect of a crisis and pandemic. Virtual communication, lack of control, or stress, and unusual working conditions affect productivity.
Virtual networking is still a little-studied subject. Many companies that organize online conferences connect chat rooms and invite speakers to participate in conversations actively, but this is different from live communication in a conference room. However, much depends on habits: communication in social networks once also seemed artificial and unusual, but now everyone uses it. There is no doubt that remote work will continue to evolve, along with new tools and solutions