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ArticlesDigitization, Transparency, and ESG: Consumer Trends in 2021
In 2021, consumer behavior is driven by several demands: transparency, sustainability, and digitization. Companies need to catch the wave of digitization by making supply chains transparent and building trust with the consumer.
The global economy is experiencing significant changes. To catch on, PwC conducted a new study in March 2021. Several recent studies, including the survey by PwC, provide a picture of changes and developing trends that can be viewed in three main directions.
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